Terms of Service

By creating an account or using ProperlyHired ("the Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms form a binding contract between you and Get Hired, Properly! LLC ("we", "us", "our").

ProperlyHired is an AI-powered career navigation platform that provides resume optimization, cover letter generation, job market analysis, interview preparation, and related career development tools. Features are delivered through AI coaching agents and automated tools.

The Service is intended for adults 18 years of age or older seeking career guidance. It is not a licensed employment agency, staffing firm, or professional career counseling service.

You must be at least 18 years old to use the Service. You are responsible for maintaining the security of your account credentials. You may not share your account or use another person's account. You agree to provide accurate information when registering.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraud, or misuse the Service.

ProperlyHired offers Free, Pro, and Premium subscription tiers. Paid subscriptions are billed weekly in advance using the payment method you provide at checkout, processed by Stripe, Inc.

Auto-renewal: Subscriptions automatically renew each week unless cancelled before the renewal date.

Cancellation: You may cancel your subscription at any time through the "Manage billing" portal on your Dashboard or User Profile. Cancellation takes effect at the end of the current billing period. You retain access to paid features until that date.

Promotional codes: Discount codes are subject to their stated terms. Codes are limited to one use per person. Abuse of promotional codes (including using multiple accounts to obtain repeated discounts) will result in account suspension.

Price changes: We will give you at least 14 days' notice of any price change by email. Continued use after the effective date constitutes acceptance.

We offer a 7-day money-back guarantee on paid plans. Contact us at [email protected] within 7 days of a charge for a full refund of that charge. After 7 days, that charge is non-refundable. Refunds are processed to your original payment method within 5–10 business days via Stripe.

If you believe a charge was made in error, contact us immediately. We take billing disputes seriously and will resolve them promptly.

You own all content you upload to ProperlyHired, including resumes, cover letters, career histories, and job descriptions ("Your Content").

By uploading Your Content, you grant us a limited, non-exclusive license to process it for the sole purpose of delivering the Service to you. We do not claim ownership of Your Content and we do not use it to train AI models accessible to other users.

You are responsible for ensuring you have the right to upload any content you submit (e.g., if uploading a job description, it must be lawfully obtained).

ProperlyHired's coaching agents (Kyle and Simon) generate resume suggestions, cover letters, interview guidance, and career insights using AI. This content is:

• Provided for career development purposes only
• Not guaranteed to result in employment or interviews
• Not a substitute for professional career counseling, legal advice, or financial advice
• Subject to errors, omissions, and AI limitations

You are responsible for reviewing all AI-generated content before submitting it in a job application. Do not submit content that contains inaccuracies about your actual experience or qualifications.

You agree not to:

• Use the Service to create fraudulent job applications or misrepresent your qualifications
• Attempt to reverse-engineer, scrape, or extract data from the Service
• Use automated tools to access the Service beyond its intended use
• Harass, threaten, or abuse other users or our team
• Circumvent subscription limits through multiple accounts
• Upload content that infringes third-party intellectual property

Violation of these rules may result in immediate account termination without refund.

ProperlyHired, its branding, the Properly Hired Method, and all platform software are owned by Get Hired, Properly! LLC. You may not reproduce, distribute, or create derivative works from our platform, branding, or proprietary methodology without written permission.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY PARTICULAR OUTCOME (INCLUDING EMPLOYMENT) WILL RESULT FROM USING IT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GET HIRED, PROPERLY! LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR EMPLOYMENT OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 30 DAYS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless Get Hired, Properly! LLC and its officers, directors, employees, and agents from any claims, damages, or expenses (including attorney's fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of the Service shall first be submitted to informal negotiation by emailing [email protected]. If unresolved within 30 days, disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association, conducted in San Diego, California. You waive the right to a jury trial and to participate in a class action.

We may update these Terms at any time. Material changes will be communicated by email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Ghost Job Check results are an assessment of observable signals in a job posting. They are not a determination that a role is fake, filled, or unavailable, and we cannot verify employer hiring intent. Results may be served from a cached assessment up to 14 days old; the assessment date is shown with every result.

Get Hired, Properly! LLC

Email: [email protected]

Website: properlyhired.com